My father and grandfather were both strong influences in forming my leadership viewpoint. They taught me:
• Work ethic is key to my success;
• To commit to the vision of my business; and
• The customer is always right.
A successful business is not easy, and takes a lot of hard work. Leading is not about being a boss, but rather leading through example.
A common misconception is that you boss people around and they do what you say because you are the boss.
A true leader is someone that people come to for guidance, suggestions and advice, and who makes others feel like they are part of the team.
Through this guidance a true leader empowers employees and gives them a sense of ownership and pride in the business.
Stay focused on what you do well and what your vision states. Try not to take clients’ business choices personally.
If a client doesn’t come back immediately, it could be because of scheduling, monetary restraints, or a desire to try something new. Their experience is their own, and it is your role to make sure it is a good experience.
Lindsay O’Reilly French
1344 E Woodhurst Dr
Springfield MO 65804
The first of SBJ's forums detailing Economic Growth Survey results is held.
Scott Shotts, partner with Missouri Spirits, says when they started in 2011 there were approximately 300 distilleries in the U.S. and now there are more than 3,000 so competition has grown significantly. Diversification of their business model has helped them succeed.
Matthew Blystone of Theta Float Spa had the financial means to start the unique business, but used crowdsourcing for pre-orders to determine market interest in addition to gathering a nice cash reserve before opening.
Avery Parrish with the Springfield Regional Arts Council explains how businesses can display local art in their spaces for a fraction of the price of investing in a permanent collection. The corporate partnership program allows a business to select from a customized portfolio of local artists' work curated based on the company's mission and aesthetic that can be switched out every six or 12 months.
After a year of experiential market research, Danny Collins, 37 North founder and guide, found three ways they plan to expand. Some were anticipated and others were not expected until they …
Inspirational speaker Chad Porter shares his story of turning a tragic accident that took him to the darkest depths into a rewarding career as a motivational speaker and business coach.
"For me success is...a little bit fleeting. Today's success and goal achieved only lasts about that long," says Curtis Millsap, owner of Millsap Farms. Look beyond the day-to-day financial achievements to the long-term victories.
Danny Collins, 37 North founder and guide, took his experience as an expedition manager for National Geographic Unique Lodge of the World in Ecuador to start his Ozarks based outdoor activity company. Since launching the company, he has relied on post-trip evaluations and prospective customer input to guide the course.
Jennifer Rothschild, author and speaker, says, "With the blessing of the success that we've experienced came something I did not expect, which was the need to lead. And, I am a reluctant leader." She realized that her ministry was managed very well, but the ministry's most valuable asset, the people, were not being led well. She gives you three choices she had to make as a reluctant leader. Jennifer Rothschild was one of nine leaders who presented at the 2018 Springfield Business Journal's 90 Ideas in 90 Minutes.
Miles Boyer, Office Manager for the Southern Region of the Builders’ Association, recognizes they are competing for their members' time. That means doing new and different thing are of value to guarantee that their members will participate in classes and events.
Ömer Önder, owner of Springfield Diner, learns the results of a customer survey conducted by Longitude LLC. Dustin Myers and Jeremy Wells, owners of the branding agency, inform Ömer that his customers are looking for a shift in his menu offerings. Made to Order is an ongoing sbjLive documentary series in collaboration with Springfield Business Journal tracking the rebranding of a local restaurant. See ongoing coverage at: sbj.net/madetoorder