JQH Hotels selects Okla. company for Internet services

Springfield-based John Q. Hammons Hotels & Resorts has chosen Xeta Hospitality Services to provide high-speed Internet access and management services at 26 U.S. properties.
 
The Hammons-Xeta deal encompasses 6,826 guest rooms and 693,556 square feet of conference space at limited and full-service hotels under the Hammons umbrella, according to a June 20 Xeta news release.
 
“(High-speed Internet access) is a must-have amenity for guests, but it can also be a major source of customer dissatisfaction when not executed properly. It was very important to us to have a provider that we could trust, so we did a good deal of diligence before selecting Xeta Hospitality,” said Kathleen Erickson, JQH Hotels information technology business manager, in the release. “We spent time with the management team, visited the new Solution Center in St. Louis and talked to customers (and) we’ve already been impressed with their attention to detail during the pre-deployment planning sessions we’ve had.”
 
In addition to high-speed Internet access, Xeta will handle network assessments, equipment upgrades and upgrade planning, around-the-clock network monitoring and help-desk support, the release said.

With its corporate office in Broken Arrow, Okla., Xeta is part of Xeta Technologies Inc., a wholly owned subsidiary of Fairport, N.Y.-based Paetec.[[In-content Ad]]