Bank of America agreed to pay $195,000 to the state of Missouri to settle alleged violations of state telemarketing laws.
According to a news release Thursday from Missouri Attorney General Chris Koster's office, the state reached an "assurance of voluntary compliance" with Bank of America Corp., filed in St. Louis City Circuit Court. The ruling was the result of complaints from Missouri consumers on the state No-Call List who received unwanted phone calls from Bank of America and third-party affiliates.
In addition to the $195,000 fine, the company must maintain a comprehensive telemarketing do-not-call program, train employees to ensure third-party representatives know current Missouri and federal laws, maintain reasonable safeguards and controls, monitor subcontractors and vendors for compliance, and create policies to discipline employees and vendors who violate those policies, up to and including termination of employment or contract.
“No one is too big to be beyond the law’s reach, not even Bank of America,” Koster said in the release. “This result sends the message that the law will be enforced fairly, no matter who’s on the other side.”
To sign up for the Missouri no call list, visit the Missouri Attorney General's No-Call List Web site