The Most Important Skills for Businesspeople

“You need to listen to the conversation in its entirety and give that person one hundred percent of your attention, and when you do, you’re having a sincere conversation,” says Bruce Nasby, President of Global Advisory Associates. “I think a listener is always considered the best communicator around.” Nasby says we often take this skill for granted. We think we’re listening, but are actually thinking about what to say next, our selling point or overcoming an objection. He also says you have to have empathy for your coworkers. Be understanding to your people.

Duration: 1:30