“With a company the size of American National, we have to make sure we’re all on the same page and functioning together. This ensures that we’re not only doing the best for our clients, but also for our employees,” says Bernie Gerwel, Sr. Vice President and Site Leader.
Helping the company stay on track are two acronyms that everyone at American National knows.
“We have two acronyms that we strive for daily at American National,” says Brenda Descamps, Strategic HR Business Partner. FIRST represents American National’s values as a company and stands for:
Financial Strength – so we can honor our commitments to our clients,
Integrity - we do what’s right,
Respect - we treat all people with empathy, compassion and dignity,
Service - we understand customer’s expectations and strive to exceed them with outstanding service, and
“Our second acronym is ACE and stands for Agility, Collaboration, and Engagement. That’s how we approach our work.”
Descamps explains that with three other locations in Glenmont, New York, Galveston, Texas and League City, Texas, this second acronym in particular is crucial to the success of the company and key to working well together.
“We have teams that are spread out through two or more of our locations so it is imperative for employees to put ACE into practice in their work every single day and for every single customer.”
American National also invests in employees through leadership training. All employees who are managers go through leadership training but there is also a training program for those who have been identified as having potential for leadership roles within the company.
“We also believe in a work/life balance,” says Shannon Smith, Executive VP and Chief Agencies Officer. A full workday is seven and a half hours compared to most companies’ eight-hour workdays. “That’s an extra two and a half hours per week that you gain to spend time with your family.” The company also supports flexible work schedules within the 37.5-hour workweek.
Employees receive paid time off that kicks in starting with the first day of employment plus three floating holidays to use at their discretion throughout the year. American National also recently revised their dress code to allow employees to wear jeans every day instead of just on Fridays.
In order to encourage employees to be actively involved in the community, in 2018 American National launched its volunteer program. Employees are paid for a day of volunteering in the community either with one of American National’s agency partners or with the charity or non-profit of their choosing. Some departments choose to use these hours to volunteer as a team but they may also be used individually.
American National has also been involved with the United Way Day of Caring for over 20 years and has been a sponsor of the music and barbeque festival Rock ‘n Ribs since its inception. Both annual events support numerous charities including Big Brothers Big Sisters, Harmony House and the Ronald McDonald House Tooth Truck.
In addition to these recurring annual events, in 2019 American National will send eight employees, seven of whom are veterans themselves, to serve as guardians on the October flight for Honor Flight of the Ozarks.
American National Insurance Company
• 1949 E Sunshine, Springfield, MO 65804
• Service: Insurance
Health care clinic Ozzie Smith IMAC Regeneration Center relocated; Mercy opened a $27 million health clinic; and former insurance adviser Clay Trautman started The Cast Group.
Kevin Wyas, founder of ECRI, says he would have saved time and money by outsourcing earlier in his venture. Wyas says by utilizing the expertise of others, you can advance your product to market, get …
Christina Ford, President and Founder of The Rebound Foundation, discovered that she and her husband, Coach Dana Ford, each had experience with domestic violence growing up. They decided they wanted …
Cody Ritter, owner of Base Construction & Management LLC, says a high work volume lets you choose your projects and partners. “The guys the we really like to work for, those are our targets. In a …
Janice Goocher, owner and designer of Canvas Connections, turned her side passion into a business. Goocher, who loves artwork and challenging herself with new things, says she began hosting parties …
Jill Reynolds, Private Client Advisor with Commerce Trust Company, says it’s gratifying to see progress in employees she’s mentoring. Reynolds thinks all employees should be mentored because they …
“I think the way we’ve managed our organization is kind of the people first, technology second approach,” says Thomas Douglas, president of JMark Business Solutions. He says it allows them to …
Selecting the right IT partner for your company is daunting. Not all IT companies are the same. Learn five qualities to look for in your next IT partner beyond the products. This is sponsored …
“I think with the millennial generation, there is a misconception of just kind of flying by the seat of our pants, or we only take passion project jobs or things like that,” says Jenn Darden, …
Angela Frantz with Ultimate Software, says you have to own your mistakes if you want to keep customers’ trust when things go wrong. Frantz says if you let customers know you’re trying to correct …
Greg Burris, with Give 5 and United Way of the Ozarks, says BYU recently did a study on the physical effects of social isolation and found the physical impact is the equivalent of smoking fifteen …