“Every client should be treated as a client for life,” says Lance Garrett, vice president of the Springfield Division of Crossland Construction. From the design phase through replacing worn fixtures to remodeling, Garrett says you must be able to identify a client’s needs and meet them for the life of a project. This is sponsored content.
- When you think about it, we plan for vacations, we plan for parties and family reunions, but the one thing we often don't prepare for is our health care journey, and that is such a disservice to ourselves, because what we find then, is we have a sudden event that can shake our world and change our lives, and then we're making decisions in crisis.
So if you find yourself in a time when you're looking at, do I need hospice? Do I need home health? Do I need medication management or pharmacy service or private care services? That might be the perfect time to consider a comprehensive disease management consult, because that nurse is going to really help you establish what do I need?
They're going to listen to all the things that you're voicing that you need help with, that you're struggling with, or just that you have questions about, and she's going to be able to help you really look at each program and decide what fits best for me. And in those conversations, what will also happen, is you're going to be thinking about what I might need in the future, and you'll have those conversations too, but we can start at the beginning and work our way through the end.
And what this does, is it allows people to align together and really hear what people are truly wanting for their life, and it at least creates that open space to have discussion. We're not gonna resolve everything in that first meeting, but if nothing else we've opened the door, and then our next meeting, we can visit some more, or you've had time to think, and at least think about, "Gosh, I just never even knew that was an option."
But we often see families have such a hard time and struggle, because when a loved one ends up in the hospital, they're not able to make the decision, the family has to make the decision. They have no idea what their loved one's wishes are, or two different people think that the answers are different. There's suddenly conflict, and our goal is to just really make each day count for every person we touch, and this is a program that definitely allows for that.
Auto service veterans choose Springfield for long-term investments in Blue Iguana.
Sandra Smart, a technology and commercialization specialist, shares helpful advice and cautionary tips about the importance of tracking cash flow for new or established businesses. Smart works with tech entrepreneurs and hosts training workshops through the Missouri SBDC at Missouri State University's efactory.
Michael Smith and Chris Sawyer, COO and CEO of Next Level Solutions respectively, discuss how they keep their remote teams and offices in and out of country on the same page. Next Level Solutions was ranked #1 in the Springfield Business Journal's 2021 Dynamic Dozen.
John Oke-Thomas, architect and co-founder of minorities in business, responds to the accusation that minority businesses are only successful because of the priority they have received in lending. He says that if a business uses a loan well, it shows their worth.
Sandra Smart, a technology and commercialization specialist, shares tips for entrepreneurs who are ready to seek funding. Some of her tips apply broadly; some target technology industry businesses. Smart works with tech entrepreneurs and startups, and hosts training workshops through the Missouri SBDC at Missouri State University's efactory.
Hollie Elliott discusses common misconceptions about locating your business in a small town. She says that there are a lot of benefits that people may not consider.
Drawing on his own experience dynamically evolving his company and business model, Jim Meinsen discusses when and how you might need to draw on new technology. Jim and Debbie Meinsen are co-owners of TCI Graphics in Springfield.
John Oke-Thomas, longtime Springfield architect, discusses his philosophy on architecture. He says that future historians will be focused on the sustainability of our contemporary architecture.
Erin Hedlun, director of marketing and communications at Evangel University, says compassion is an important job skill. Hedlun says it is a component of what makes a leader.
Rachel Barks, owner of Artistree Pottery, talks about the concepting that went behind the aesthetic of the business.
Caleb Scott, coach and co-owner of Queen City Insane Asylum football team, says he had to sacrifice early on to make sure his team had places to play. With the business climate at the time, it wasn't easy.