State aims to improve electricity bill relief

Last year, the Missouri legislature passed a law enabling state utility regulators to review, change or expand bill assistance programs for those in need. Now, the Missouri Public Service Commission is working with energy companies and community action organizations to make those assistance programs more effective.

Geoff Marke is an economist for the Office of Public Counsel, the state’s utility consumer advocate. He said the rising cost of living means Missourians are struggling to make ends meet.

“We've seen rises in delinquency across the board for credits, housing, cars, student loans, and yes, utilities,” Marke said.

There are a variety of payment plans and programs available for customers facing utility disconnection. How to increase the effectiveness and clarity of those programs was the question before industry and Missouri government leaders Tuesday.

Read more from the Missouri Business Alert.