Everyone on the team at Burrell Behavioral Health has a commitment to the well-being of all humans, including that of employees. Burrell’s culture is defined by a high standard of accountability to the team, the courage shown when advocating for both team members and clients, efforts to be a welcoming and inclusive space for all people, and the conscious choice to act as one team every day.
“Burrell’s culture philosophy is that we truly challenge ourselves daily to build the best place to work,” said Katelyn Lenhart, Executive Vice President, Human Resources. “We don’t claim to have accomplished that goal and we likely never will because we recognize that in order to truly be the best place to work, we have to continually evolve our people practices so we can meet our employees where they are and set our sights on exceeding their expectations, which can change from year to year.”
Wellness and advancement opportunities
During the COVID-19 pandemic, the everyday challenges faced by the Burrell team became magnified, with everyone stretched to the limit providing essential care.
“This past year has truly been the year of taking care of our people in a variety of different ways,” said Lenhart.
Since the pandemic, Burrell started the Be Well Community as an outlet for employee mental wellness, and compensation and benefits were also robustly raised over the last year. There is also an employee-assistance program and this year, the number of sessions afforded to employees was increased. In addition to an already generous paid-time off package, every employee receives a Be Well day, which is a paid day off to use as they choose, whether it’s to volunteer or just to take a day off to be with family or to rest and recharge.
Lenhart also noted an investment in leadership teams through the Burrell Leadership Academy where middle management leaders are able to develop their leadership skills. The purpose of the academy is to not only develop current skills but also to cultivate Burrell’s next-level leaders. Moving up the ladder is encouraged, and Burrell is keen to promote from within.
Burrell is currently launching a full wellness program for employees that will include not only a focus on mental wellness but also physical and financial wellness. There are incentives for employees who complete the activities associated with each focus.
“I really appreciate the leadership we get from (President and CEO) C.J. Davis that is so encouraging,” said Lenhart. “He really wants to invest in people. He gives a lot of green lights to changes that will make things better for employees.”
Lenhart stressed that it is important to note that the services and skills provided by Burrell are not only for the community at large but also for the Burrell team.
“We know that our teams cannot go out and serve our communities if they are not feeling good in their workplace,” said Lenhart. “As a human resources department, our employees are our clients. They do a really difficult and necessary job every day and they deserve to be well taken care of.”
She added, “A career at Burrell is an opportunity to work with a purpose. We’ll ask you to show up every day and use your skill set to advocate for those in need. I’m so proud of our focus on diversity, equity and inclusion so we can provide our team with a place where they can be their authentic self at work. You can enjoy what you do, be your true self and be compensated to do it.”
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