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Springfield, MO
Nearly 400 Wells Fargo customers lost their homes due to a software glitch, according to the San Francisco Business Times.
The bank disclosed in a regulatory filing it set aside $8 million to compensate those affected by the glitch from 2010 to 2015.
"During the course of an internal review, we determined that an automated calculation error may have affected the decision on whether or not to offer or approve some mortgage modifications between April 13, 2010, and Oct. 20, 2015, when the error was corrected," said Tom Goyda, senior vice president of Wells Fargo, in a statement.
"We’re very sorry that this error occurred and are providing remediation to the approximately 625 customers who may have been impacted."
Read more from the San Francisco Business Times.
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