Virginia bank selects Jack Henry for automation services
Joplin Tri-State Business Journal Staff
Posted online
First Community Bank, a Virginia-based bank with more than $2.1 billion in assets, has chosen Monett financial services technology firm Jack Henry & Associates for enterprise-wide automation of its banking operations.
The bank is currently in the process of installing Jack Henry Banking's SilverLake core processing system.
"We knew we needed a highly integrated system to optimize operating efficiencies, offer true relationship banking by consolidating customer information from our affiliates, and provide the technology to improve the customer experience and consistently exceed our customers' expectations," said Steve Lilly, First Community Bank executive vice president and chief operating officer, in a news release.
"We also wanted a technology platform that would enable us to expedite our speed to market with flexible new products and services, and that would further differentiate us from our competition. After an extensive due diligence process, SilverLake emerged as the best solution for First Community Bank," he added.
In addition to SilverLake, First Community Bank will also implement an array of Jack Henry Banking's complementary products, including Vertex Teller Automation System, NetTeller Online Banking and InTouch Voice Response, among others.
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