UPS launches service to reduce failed deliveries

United Parcel Service Inc. has started a service in the United States that would allow customers to collect or return packages to lockers in neighborhood convenience and grocery stores, addressing concerns of failed deliveries.

Called access point locations, UPS has installed nearly 300 lockers in New York City and Chicago and already has 12,000 such locations in seven European countries, according to Reuters.

The company expects to have 20,000 locations across Europe and the Americas by the end of next year.

Read more from Reuters.