Survey: Mobile banking ramps up in Missouri

Use of mobile banking continues to rise among Missourians, according to a consumer survey by the Missouri Credit Union Association, a trade group serving 139 state and federally chartered credit unions with locations in Missouri.

The survey, which polled more than 2,000 citizens June 15-July 15, found that nearly 40 percent of respondents currently use mobile banking, according to a news release.

The top reasons cited among users included confirming payments, balancing check accounts and transferring money. Respondents who said they don't use mobile banking were primarily age 45 and older, according to the release, which indicated the respondents don't use mobile services because they don't have a smartphone, have no need for the services or have security concerns.

More than 50 percent of nonusers said they are extremely or somewhat likely to use mobile banking in the future, according to the release.

The Missouri survey outpaces a survey by online consumer research firm Knowledge Networks for the Federal Reserve Board, which found that one in five U.S. consumers use their cell phones to access their bank accounts, credit cards or other financial accounts for the 12 months that ended in January, according to Springfield Business Journal archives.