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Southwest Missouri News--Joplin

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by Carol Harris

A new 911 system for the Joplin-Jasper County area is nearly devoid of kinks, according to a recent study by the 911 board.

The Jasper County Emergency Services Board said the data base, which has been riddled with problems in the past, is now more than 90 percent correct.

The main frustration for customers under the new system is address and street name changes.

The board believes the new data base is correcting any mistaken addresses.

The new system has received more than 10,000 event calls in the first quarter of this year.

It is averaging 1,000 calls a month for police, fire and medical emergency help.

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