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Angela Frantz with Ultimate Software, says you have to own your mistakes if you want to keep customers’ trust when things go wrong. Frantz says if you let customers know you’re trying to correct the error or compensate for the inconvenience, it goes a long way to resolving the situation. Acknowledge the error and offer a solution.
The Republic School District is on track to open its Intermediate School for fifth- and sixth-grade students for the 2025-26 academic year.
Chick N Max plans Springfield debut
Executive director hired at The Victim Center
Developer seeks approval of C-Street project, including Missouri Hotel renovation
Biblical history attraction planned at former Andy Williams theater
Photo Gallery: New Fire in the Hole debuts at Silver Dollar City