YOUR BUSINESS AUTHORITY
Springfield, MO
YOUR BUSINESS AUTHORITY
Springfield, MO
Angela Frantz with Ultimate Software, says you have to own your mistakes if you want to keep customers’ trust when things go wrong. Frantz says if you let customers know you’re trying to correct the error or compensate for the inconvenience, it goes a long way to resolving the situation. Acknowledge the error and offer a solution.
The first southwest Missouri location of EarthWise Pet, a national chain of pet supply stores, opened; Grey Oak Investments LLC relocated; and Hot Bowl by Everyday Thai LLC got its start.