Remember the People Behind the Numbers

“You have to make tough decisions based on the data often, but the question is: how do you mitigate the impact and how do you still do what’s right for even the small number of people that are impacted by those decisions,” says Kirsten Miller, Compliance Manager at Uber. Making decisions based on what will benefit the most people and hurt the fewest is common sense, but you must remember the numbers represent human beings. Miller says she’s excited by the potential to use technology to make decisions less binary — improve the experience for everyone, not just for the average.

Duration: 2:08