Springfield, MO

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QuikDine closes after nearly two decades

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Restaurant delivery service QuikDine closed after nearly two decades in operation.

Owner Randy Ruggeri said the company — organized as Inc. in December 2000 through the Missouri secretary of state — closed Jan. 4 after the night’s service only yielded three orders. Ruggeri cited increased competition from national players DoorDash, Uber Eats, Grubhub and Postmates, who he said undercut his prices with their entry into the market.

“The new competition in town has totally destroyed my business,” he said. “They’ve gone after every one of my restaurants and have just taken over the market. It killed me overnight. It’s just nuts how quick it happened.”

In the October Springfield Business Journal article, “DoorDash surprises restaurant owners in market entry,” Ruggeri said QuikDine typically generated $300,000 annually in sales, but he said “this year it’s going to be significantly lower.” Ruggeri previously said he had contracts with 28 local restaurants, including Nonna’s Italian Cafe, Dublin’s Pass and Purple Burrito Mexican Grill.

Through QuikDine, Ruggeri filed suit against DoorDash last month.

In the civil suit, Ruggeri alleges DoorDash created “Google business power listings” for restaurants in the Springfield area, sometimes “without approval or consent of the designated restaurant and without any authority to advertise on behalf of a particular restaurant.” Ruggeri is seeking injunctive relief over claims DoorDash violated Missouri law by creating unfair competition, according to court documents.

The most recent court action came on Dec. 11, when DoorDash was granted a motion extending its time to reply to the suit by Jan. 11. Ruggeri said DoorDash is attempting to have the suit dismissed, but he said his attorney doesn’t believe that will occur.

QuikDine’s locally based competitor, Lightning Delivery, continues to operate. Ruggeri also has had legal tussles with the latter after he purchased the domain name and used it to redirect visitors to QuikDine’s website. A third-party arbitrator ultimately awarded the domain to Lightning Delivery, according to past Springfield Business Journal reporting.


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