Nixon warns of ‘storm-chaser’ con artists

As area residents attempt to repair their damaged homes after last weekend’s batch of tornadoes, Nixon warns consumers to be on the lookout for “storm chasers” – con artists that exploit the misfortune of others.

Bogus home-repair workers often will go door-to-door, offering to do quick work for consumers who may be in dire need of a new roof, siding or other critical repairs, according to a news release from Nixon’s office.

“Unfortunately, scam artists are almost always part of a storm’s aftermath,” Nixon said in the release. “Although they may still be dealing with the shock of a violent storm, Missourians need to be careful and use good judgment when selecting a company to repair their home.”

Nixon asks consumers to be suspicious of workers who solicit business door-to-door, drive vehicles that are unmarked or have out-of-state license plates, ask for full payment in advance, only have a phone number or post office box without a physical address, ask for an immediate decision, or don’t carry identification.

When selecting a home-repair company, Nixon offers several tips:

• Hire companies that are known or recommended by checking with the local Better Business Bureau or the Attorney General’s Complaint Hotline;

• Check the credentials of a company by looking up its address and local permits and asking if it is licensed;

• Get at least two estimates;

• Get all agreements in writing, including description of the job, completion dates and prices; and

• Pay in full only when the work is complete.

Nixon’s office took about 1,200 consumer complaints in 2005 on home repairs and remodeling, making it the third-largest complaint category. To file a complaint, visit www.ago.mo.gov or call (800) 392-8222.