Nixon orders local home dealer to make good on contracts

Michael Jackson, of Branson, who does business as Dogwood Homes, 3800 W. Sunshine St., and his mother, Kay Jackson, the business’ office manager, are defendants in the case.

The order requires Dogwood Homes to make good on a contract with a Springfield man who paid $52,000 in October for delivery of a modular home and demolition and cleanup of his original home, which burned down. The company has not completed any of those jobs, and to date has refunded $2,500 of the customer’s down payment.

Dogwood Homes must complete that job by May 7, according to the order.

The company also must refund a $500 deposit to a Wisconsin man who ordered a mobile home in 2005. When the man requested that his contract with Dogwood Homes be canceled until he sold his home in Wisconsin, the company promised him a refund that never came. The customer filed a complaint with Nixon’s office.

Nixon’s office is looking into at least one other consumer complaint that says the mobile home ordered was not delivered and the down payment was not refunded.

Also under April 19’s order, the Jacksons are required to establish an escrow account to accurately document all money paid to them for home delivery and setup, names of consumers who pay, and documentation that the job has been completed. Nixon’s office is permitted to request that information at any time.

This story originally appeared in SBJ’s April 20 free e-news Daily Update. Click here to register.