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Changes at the top of JMark Business Solutions involve, from left, Andy Whaley, Thomas Douglas and Chris Huels.
Changes at the top of JMark Business Solutions involve, from left, Andy Whaley, Thomas Douglas and Chris Huels.

JMark shuffles executive leadership

Posted online

Longtime JMark Business Solutions Inc. President and CEO Thomas Douglas has passed one of those titles to another C-level executive.

The Springfield-based information technology company yesterday announced changes to its leadership team, highlighted by Douglas appointing JMark Chief Service Officer Chris Huels as president. The firm also hired Andy Whaley as its first chief growth officer, according to a news release. Douglas remains CEO.

“Our past growth and desire to grow even further in client acquisition, product offerings and focus industries has resulted in a need to expand and define our executive team roles in a way that enables us to better serve the employees at JMark and our community of clients,” Douglas said in the release. “Huels has been an integral part of building our service team into the well-oiled machine it is today, and his experience and expertise will be instrumental in scaling our operations in the future.”

Huels joined JMark as a service technician in 2008, when the company acquired IT firms NetWorks and NetManage. He’s also held the roles of director of server infrastructure and senior service director, according to his LinkedIn profile. 

Huels is now responsible for the company’s operations and implementing its long-term vision into day-to-day workflows, the release said.

Whaley joins JMark from AG Financial, where he worked 12 years, most recently as senior vice president of marketing and strategic partnerships, according to his LinkedIn profile. In the release, Whaley cited his 25 years’ experience leading business-to-business and business-to-consumer sales and marketing work while at Bass Pro Shops, where he managed brand marketing, and at Noble ad agency, as an account supervisor.

As CEO, Douglas indicated he’ll focus on long-term goals, company culture and JMark’s position as a thought leader in the business community.

JMark spokesperson Michelle Algya said the chief service officer position has been dissolved. She said other members of the executive team are Kevin Graves, chief operations officer; Jeff Bendure, director of client relationship management; Michele Douglas, director of personnel services; and Karen Perdue, controller.

The company last year won an Economic Impact Award from Springfield Business Journal. For the awards program, JMark reported over 100 employees and 2019 revenue of $23.3 million. 


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