HR Solutions: Right people in right positions key to making companies work

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Lynne Haggerman is president/owner of Haggerman & Associates, an employment, management training, human resources consulting and outplacement firm.|ret||ret||tab|

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The recent bestseller "Good to Great," by Jim Collins, identified and analyzed businesses that grew from good to great and sustained the great results for 15 years.|ret||ret||tab|

The good-to-great companies started "the transformation by first getting the right people on the bus. If you get the right people on the bus and the wrong people off, you don't need stultifying bureaucracy." |ret||ret||tab|

The research concluded that "a company should limit its growth based on its ability to attract enough of the right people . . . The old adage People are your most important asset' is wrong. People are not your most important asset. The right people are. Whether someone is the right person' has more to do with character traits and innate capabilities than with specific knowledge, background, or skills," Collins wrote.|ret||ret||tab|

A Wall Street Journal article noted that on average, organizations make successful selection decisions only 50 percent of the time. The majority of companies focus on hiring based upon education and experience versus personality and talents.|ret||ret||tab|

Accordingly, either the wrong people are loaded on the bus or the right people are on the bus but in the wrong seats. |ret||ret||tab|

It appears that it still does not help even when the owner and managers of an enterprise understand the criticality of making a selection choice based upon character traits of candidates. Most either lack the training to be able to do so or are under the delusion that they can assess personality when the brutal fact is they cannot.|ret||ret||tab|

"All good-to-great companies began the process of finding a path to greatness by confronting the brutal facts of their current reality. When you start with an honest and diligent effort to determine the truth of your situation, the right decisions often become self-evident," Collins wrote.|ret||ret||tab|

If you desire to grow your company from good to great, it is time to face the brutal facts. Is your hiring success rate in the 90th percentile? Are you truly skilled at accurately assessing the personality of candidates? Are you able to attract and retain quality people? |ret||ret||tab|

Are you experiencing too many personnel problems? Are you having too many customer service problems? Have you lost sales, or not gained enough sales, from the individuals you have hired? Do you feel you are wasting your time with hiring, training and problems versus growing your sales and profit? |ret||ret||tab|

If you answered yes to one or more of these questions, face the facts and stop jeopardizing your business through inadequate hiring, placement and management decisions.|ret||ret||tab|

"Spending time and energy trying to motivate' people is a waste of effort. The real question is not, How do we motivate our people?' If you have the right people, they will be self-motivated. The key is to not de-motivate them. One of the primary ways to de-motivate people is to ignore the brutal facts of reality," Collins wrote.|ret||ret||tab|

Self-motivation is an innate character trait that must be determined during the selection process. De-motivation of talented staff in the right seats on the bus primarily occurs when they are surrounded with the wrong manager and coworkers in other seats on the bus. |ret||ret||tab|

Human resource consultants are talent experts who will be able to assess current staff, determine any wrong people on the bus and ascertain any right people who are in the wrong seats. They are able to precisely analyze the personality of job candidates to ensure only the right people are placed in the right seats on the bus. |ret||ret||tab|

They also will be able to train managers to properly assess job seeker character traits from this point forward and then effectively supervise current associates in order to not de-motivate.|ret||ret||tab|

If you want to transform your company from good to great and have faced the facts about your selection skills, begin your growth process by contacting a human resource consultant.|ret||ret||tab|

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