Health exchange delays tied to software crash

A major software component designed by private contractors is reportedly to blame for early missteps associated with the health insurance marketplace enrollment rollout, according to the New York Times.

Todd Park, President Barack Obama’s top technology adviser, said the failure occurred in the part of the website that lets people create user accounts at the beginning of the insurance sign-up process.

The explanation is the most-detailed excuse yet given by federal officials since the marketplace opened, the Times said.

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