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Front: Ben Spickard, Corportate Controller; Kim and Phil Melugin, Owners
Back: Sandy Keltner, Vice President of Clinical Quality Assurance and Regional Operations; Melanie Upshaw, Executive Director of Hospice and Pharmacy Services; Susan Knee, Executive Director of Financial Services; Tara Chandler, Vice President of Strategic Initiatives, Population Health, Keep Well ACO; Gwen Beebe, Vice President of Operations & Business Development
Front: Ben Spickard, Corportate Controller; Kim and Phil Melugin, Owners Back: Sandy Keltner, Vice President of Clinical Quality Assurance and Regional Operations; Melanie Upshaw, Executive Director of Hospice and Pharmacy Services; Susan Knee, Executive Director of Financial Services; Tara Chandler, Vice President of Strategic Initiatives, Population Health, Keep Well ACO; Gwen Beebe, Vice President of Operations & Business Development

Expanded Services Creates Home Health Care One-Stop Shop

Posted online

The additions of a pharmacy and a department of mental health program have put Phoenix Home Care and Hospice in a unique position in the realm of home health care. “We really have the full continuum of care,” says Brandi Crane, public relations manager. “We’re a one stop shop for home health care. That’s incredibly rare in home care.”

Under the umbrella of home health care Phoenix offers skilled nursing and physical, occupational and speech therapy, home health aides, IV infusion/therapy, in-home safety evaluations, and many other standard home health services.

It’s the additional services that have turned Phoenix into a one-stop shop for home health care.

Additional services include:

  • Mental health care
  • Private pay services, including nursing, nurse-aide or companion level assistance with activities of daily living (meal preparation, personal care, etc.) from a few hours a day to around-the-clock care
  • Medicaid services, including household chores, errands and shopping
  • Private duty nursing for children and young adults with specialized healthcare needs
  • Consumer directed services
  • Comprehensive disease management
  • End-of-life/hospice care
  • Pharmacy, including WellPack medication management

Phoenix Department of Mental Health (DMH) services were created to improve the lives of those with individuals with developmental disabilities including intellectual disabilities, cerebral palsy and more. The services are specifically designed so that clients may maintain self-sufficiency and remain in their own homes.

The pharmacy, including WellPack services, are available to anyone, not just Phoenix Home Care clients. For people who use the WellPack prescription delivery service, routine medications are sorted and packaged according to the time of day they are prescribed. Each triple-checked packet reflects the date, day of the week, the time of day the medications are to be taken and a list of the pills inside the packet.

Co-pays are the same as at other pharmacies and there are no delivery fees or hidden extra charges. “It’s nice not to have to make several trips to the pharmacy,” says Crane. “That and having all your medications organized for the month saves a lot of time and confusion for so many people.” Phoenix will manage client refills and communicate with patients and their doctors to ensure treatment is on the right track.

“No matter what your payer source or what services you need in the home, we can help you,” says Crane. “Phoenix is committed to guiding people on their journeys through compassionate care, honesty and patience.”

Phoenix Home Care & Hospice

Street Address: 3033 S Kansas Expy. Springfield, MO 65807

Phone:
417-881-7442
417-889-7442 (fax)

Web Address:
www.phoenixhomehc.com

Top Executives:
Phil Melugin, President/CEO

Year Founded: 2011

Number of Employees: 3,500

Product or Service: Acute Skilled Nursing through Home Health Service; Private Duty Nursing to children and young adults with specialized health care needs; Privately Paid Services such as nursing, nurse-aide or companion level assistance with activities of daily living from a few hours a day to around-the-clock care; state funded in-home services (homemaker chores, errands and shopping, personal care, education, medication setups and reminders); Department of Mental Health; Consumer Directed Services where Phoenix serves as a state vendor to provide administrative support services; Hospice Care (Hospice available in specific regions only); Chronic Care Management through Keep Well ACO; Comprehensive Disease Management; Phoenix Pharmacy

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