Commerce Bank enhances online banking service

Commerce Bank announced earlier this month that it has successfully upgraded its online banking platform, which is powered by Corillian Corporation. The enhanced service at www.commercebank.com makes online banking more flexible and easier to use, according to an announcement from the bank.

Corillian's Voyager platform enabled Commerce to successfully migrate all existing features and offer enhanced functionality and services to Commerce's online banking customers.

Added benefits now available to Commerce customers include improved navigation, additional transfer capabilities and e-bill service, which can deliver electronic bills directly to a customer's online bill pay account.

Commerce customers now can receive bills electronically from participating payees, review or print bills online, and then schedule payment at a future date.

The enhancements also provide Commerce's online banking customers with access to real-time balance information; transaction history; the ability to transfer money between deposit accounts; as well as seamless integration with financial management software.

"At Commerce, we are continually asking and listening to what our customers' needs are and one of the recurring themes is convenience. Recognizing and trying to solve that need, Commerce Bank enhanced and expanded its online banking offering," said Cynthia Tetrault, assistant vice president and manager of online banking for commerce.

"Commerce continues its progressive approach toward technology, making investments that benefit the company as a whole, while delivering value and convenience to our customers."

Key features

By embracing technological developments, Commerce customers can decrease time spent on many banking tasks previously done in person because they are able to:

check account balances and review transaction histories for all Commerce Bank checking, savings, money market and credit card accounts;

confirm which checks, deposits, withdrawals and ATM transactions have cleared;

keep track of Commerce Bank credit card transactions;

transfer funds between Commerce Bank deposit accounts by setting up recurring transfers and future-dated transfers in addition to regular transfers;

export information from online account access to personal financial management software, such as the Quicken or Microsoft Money;

communicate with customer service through secure e-mail; and

have added control and convenience of receiving and paying bills through online bill pay.

Commerce Bank is the principal subsidiary of Commerce Bancshares Inc., a $13.2 billion regional bank holding company.