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Can You Hear Me Now?

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Michael Gaddy, left, manager of the Verizon Wireless corporate-owned store at 1155 E. Battlefield Road, holds a coiled phone line for retail sales representative Joey Kincheloe to cut. The cord cutting is a tradition when New Jersey-based Verizon opens new locations. The Springfield store employs 11 full-time workers, part of the company’s 69,000 employees nationwide.

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