Calendar of Events Office Management

Tuesday, March 17

Fundamentals of Personnel Law for Managers and Supervisors, a SkillPath seminar, will be presented 9 a.m.-4 p.m. at the Sheraton Hawthorn Park Hotel. Items covered will include fair hiring laws and practices, legally proper discipline and discharge, employee privacy rights, wage and hour laws, and more. The cost is $199. To register, call 800-873-7545.

How To Lead a Department, presented by Gail Henshaw, will be held 8:30 a.m.-4:30 p.m. at the University Plaza. This seminar, sponsored by the Management Development Institute at SMSU, will include step-by-step guidelines for the person overhauling a business unit, initiating a start-up or taking over the helm of a successful work group. The cost is $195. To register, call 836-5667.

Wednesday, March 18

Hiring Good People Interviewing and Selection, presented by the Management Development Institute at SMSU, will take place 8:30 a.m.-4:30 p.m. at the University Plaza Hotel. Topics will include recruiting, screening applicants, telephone screening, general interview guidelines, secrets of skillful interviewers and more. The cost is $149, including materials. To register, call 836-5667.

Thursday, March 19

"The Balancing Act" is the title of the program for the March meeting of Professional Secretaries International Hawthorn Chapter, 1:30-5 p.m. at the Clarion Hotel, 3333 S. Glenstone. Bobbi Dunning, director of human resources for First Card, is the presenter for the seminar, offered jointly by the Hawthorn Chapter and Avery Dennison. The seminar will be followed by a social hour at 5 and dinner at 6 p.m. The cost is $25. To register, call Cindy Busby at 836-6666.

Upcoming Events

Employment Law, presented by the Management Development Institute at SMSU, will be held 6:30-9:30 p.m. Tuesdays March 24-April 14 in Glass Hall Room 431 on the SMSU campus. Targeted to managers, supervisors, owners, human resource directors and assistants, the cost for the 12-hour course is $195. Call 836-5667 to register.

Finance for Non-Financial Managers, a seminar of the Management Development Institute at SMSU, is focused on understanding accounting and financial language, understanding the role of finance in the organization structure and developing, reading and interpreting financial statements. It will be offered 8:30 a.m.-4:30 p.m. April 1 at the Clarion Hotel, 3333 S. Glenstone. The cost is $195. To register, call 836-5667.

Wages, Hours & Pay, a seminar for Missouri personnel and payroll managers, will be held April 6 at the Holiday Inn North I-44. This seminar will review several aspects of the Fair Labor Standards Act, as well as Missouri and federal laws regarding how long employers may delay pay for work performed, pay frequency, striker pay and other matters.The cost for the seminar is $245. To register, call 800-371-7670.

Developing and Implementing an Effective Budget, a seminar of the Management Development Institute at SMSU, is focused on understanding the budgeting process, learning the fundamental concepts of profit planning and control, and learning how to figure break-even analysis. It will be held 8:30 a.m.-4:30 p.m. April 21 at the Clarion Hotel, 3333 S. Glenstone. The cost is $195. To register, call 836-5667.

Conflict Management & Confrontational Skills, a Fred Pryor Seminars presentation, will be held April 7 at the Ramada Inn, 2820 N. Glenstone. Topics covered include channeling anger in positive ways, constructing a framework for conflict management and relaxation techniques to relieve stress. The cost is $99; call 800-255-6139 to register.

Vacations, Holidays & Leave, a program detailing common problems and requirements under federal and Missouri law, will be held April 7 at the Holiday Inn North I-44. The cost is $245. To register, contact Deerfield Seminars at 800-862-3337.

Developing a High Performance Staff, a three-part series presented by the Management Development Institute at SMSU, will take place 8:30 a.m.-4:30 p.m. on April 8, April 16 and May 7. The April 8 session, "Retaining Quality Employees," focuses on increasing retention and decreasing employee turnover. The April 16 session, "Discipline for Correcting Performance Problems," focuses on effective formal and informal intervention techniques for performance problems. The May 7 session, "Orienting and Training New Employees," focuses on effective training, lesson design for adults and what policies, procedures and supervisory preferences should be described during orientation. The cost of each session is $149. To register, call 836-5667.

How To Supervise People, a one-day program from Fred Pryor Seminars, will be held May 6 at the Clarion Hotel, 3333 S. Glenstone. Among the topics covered will be reducing employee turnover, team creation, establishing boundaries in the supervisor/subordinate relationship and more. The cost is $99. To register, call 800-255-6139.

Coaching, Criticism and Discipline Skills for Managers and Supervisors, a one-day SkillPath seminar, will be held 9 a.m.-4 p.m. May 20 at the University Plaza Holiday Inn. Topics covered will include identifying the root causes of performance problems, tips for maintaining clear, open communication with the problem worker, positive intervention techniques, how to conduct a formal discipline conference, when to terminate and how to protect yourself and your company from grievances and legal problems. The cost is $149. To register, call 800-873-7545.

Managing Multiple Projects, Objectives & Deadlines, presented by SkillPath Seminars, will take place 9 a.m.-4 p.m. May 21 at the University Plaza Holiday Inn. Topics will include how to handle multiple priorities, how to identify and cut time-wasting activities, how to organize for efficiency, how to handle pressure and how to keep quality high while productivity goes up. The cost is $99. To register, call 800-873-7545.

The Indispensable Assistant, presented by SkillPath Seminars, will take place 9 a.m.-4 p.m. May 28 at the Sheraton Hawthorn Park Hotel, 2431 N. Glenstone. Topics to be discussed include succeeding in a multiple-demand environment, becoming more productive, reducing stress, keeping your perspective, gaining control of your workday and managing time more effectively. The cost is $99 per person, $89 per person with four or more attending from the same company. To register, call 800-873-7545.

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