Best Places to Work 2007: Community Bank & Trust

Community Bank & Trust President Jeff Jones believes having happy employees goes a long way, and he gives them credit for the bank being named among the Best Places to Work for the second consecutive year.

The employees aren’t just on the payroll, however; they’re also part-owners of the bank.

In business since 1884, CBT in 1988 began offering employees access to an employee stock ownership plan, which Ray Stipp, vice chairman of the bank’s board of directors, called “one of the best-kept secrets in business today.”

The ESOP not only benefits the employees, Jones said, but it also boosts the bank’s bottom line as staff members strive for success.

“It gives the employees an ownership feel,” Jones said. “That promotes customer service, which ultimately goes back to the employee.”

Employees also are offered a 401(k) plan upon employment, and the bank contributes between 1 percent and 9 percent to the plan regardless of employee match.

According to the company, there is no waiting period to participate in pension plans or profit sharing.

CBT pays more than half of health insurance premiums for employees and dependents, and flextime is used by 6 percent to 10 percent of employees. Telecommuting is used by 1 percent to 5 percent of CBT’s work force, and job sharing is allowed.

The bank also offers more than five personal days per year, and more than 10 vacation days per year.

The company conducts internal employee satisfaction surveys, and financial information and strategic plans are shared each month.

Recognition for good work also is important, Jones said, noting that CBT finds ways to celebrate its successes. Outstanding employees are acknowledged during quarterly celebrations, and prizes are awarded. Jones said the gatherings give employees an evening to relax, while acknowledging their work.

“We demand a lot of our employees,” Jones said. “But we give back a great deal as well.”

Average annual bonuses between $501 and $750 are available to all employees.

Beyond those tangible benefits, however, is a relaxed and friendly atmosphere, Jones said. CBT operates 14 branches in Missouri and Kansas, and co-workers take care of each other.

For example, more than one employee has been diagnosed with cancer this year, and employees raised money to help affected families through the treatment process.

“We’ve got a real close-knit community here,” Jones said.

Community Bank & Trust

Founded: 1884

Address: 100 S. Wood St., Neosho, MO 64850

Phone: (417) 451-1040

Web: www.cbthomebank.com

Employees: 172

Services: Banking institution