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AT&T cites process error for widespread outage

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AT&T cited a process error for the widespread outage that left myriad customers without service for hours on Thursday.

AT&T officials said the outage "was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyberattack."

AT&T reported service had been restored to all customers on Thursday afternoon.

Read more from NBC News.


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