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Arvest offers customers mobile banking service

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Arvest Bank on April 9 launched a mobile banking service that allows users to download an application to a cellular device and communicate directly with the bank.

According to an Arvest news release, customers who subscribe to AT&T or Verizon wireless services can now download the mobile banking application for 24-hour access to their Arvest account information.

For privacy and security, Arvest’s mobile application has a secure personal identification log in number, and all information operates as 128-bit encrypted data on the mobile service carrier network. The application is provided by Firethorn Holdings, a mobile banking and payments provider, and CheckFree Corp., a provider of financial e-commerce services.

“Mobile phone usage has grown almost 60 percent over the past six years and the use of online banking is at an all-time high, so it is natural for Arvest to offer mobile banking,” said Jason Kincy, Arvest marketing manager, in the release. “It is very important for us to offer it in a way that not only gives our customers enhanced security, but also provides an easy-to-use interface.”

Through the mobile service, the bank’s customers can view and pay bills, check balances, transfer funds between accounts and review account history.

“The biggest difference between Arvest mobile banking and what many of the other banks are offering is that the Arvest service lets the mobile user communicate directly with the bank instead of accessing online banking via a mobile phone Internet browser,” Kincy said. “With this method, the data is encrypted at both ends of the transmission making it a very secure exchange.”

Available at www.arvestmobile.com, the mobile banking service is free to Arvest account holders, and additional carriers beyond AT&T or Verizon are expected to be added, the release said.

“Our mission is to help people find financial solutions for life, and life changes with technology,” Kincy added. “We value convenience whether it’s through branch locations, longer hours or ATMs, and with so many people on-the-go today, mobile banking is just another way for Arvest to help customers find financial solutions.”

This story originally appeared in SBJ’s April 9 free e-news Daily Update. Click here to register.

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