You’re the managing member of Lowther Johnson Attorneys at Law LLC, but starting next month you’ll join the leadership team of Mid-Missouri Bank, a former client. What perspective do you bring to the bank?
As someone who’s worked with the bank, not only the executive officers, but the staff members and the other branches in different locations, I feel like I’m almost already part of the team. But bringing some of that legal knowledge in-house, it’s always easier for a company to reach out to an in-house attorney that they know they’re not paying by the hour.
How long was Mid-Missouri Bank your client at Lowther Johnson Attorneys at Law and how have you seen the bank evolve over the years?
Roughly 10 or 11 years. Lee Viorel, one of my current partners, was actually the primary attorney for Mid-Missouri Bank when they came to Lowther Johnson. It’s stronger today, I think, than it has been at any time since we’ve represented Mid-Missouri Bank. The focus and direction of where they want to go as far as being a community bank and building facilities that give people, who don’t want to be more technologically advanced in their banking experience, that opportunity to be involved in a personal relationship with their banker. Through their facilities that they’re building, like on South Campbell and Sunshine and the new headquarters on Independence Street, they’re trying to maintain their belief that people still need a community bank.
You’ve been an attorney at Lowther Johnson for 15 years. Why did you want to change industries?
It was the most difficult decision that I ever made. I’ve worked with Mid-Missouri Bank now for a long time. I’ve gotten to know the leadership. I’ve gotten to have a better understanding of their culture. I kind of feel like I’m just leaving one family for another.
Technology has been a disrupter to many industries, including banking. What are the legal concerns that banks face in today’s digital world?
It’s very dangerous to put things online, to access certain things, with the ability that others have to hack into electronic devices or your network or your hardware. It’s not only trying to make sure that I understand the proper regulation and ensuring that we are protecting our customers’ private information, but also balancing that with making sure they have the access they want through their smart devices or their laptops. They want immediate access to their accounts. They want to make deposits from the living room. But then some people don’t trust snapping (a photo) on their smartphone and they want to actually deposit. I think the bank industry as a whole has to balance the risk and exposure of putting all those available actions online while satisfying their customers and then making sure their facilities are strong enough that if someone wants to use them, they’re available.
Is banking over-regulated?
Without question it’s more regulated than it was before. Part of that is because of risks that certain banks took, risks that didn’t come to light until the recession hit. The risk that you run into with greater regulations is then: Do you inhibit banks’ ability to operate? That’s been pulled back some, and it may continue to be pulled back once the repercussions of those regulations are fully known. I would suspect that at sometime, hopefully, someone will review those … and see, are these absolutely necessary to have that balance between protecting the public and also allowing banks to succeed?
Michael Miller can be reached at firstname.lastname@example.org.
The community’s architectural and engineering professionals present these 25 projects as an insight into their portfolios.
Vineese Knight with the Massengale Group Of Keller Williams says when she was a young salesperson the biggest mistake she made was looking at people as numbers. She started experiencing real success when she made the mental shift to thinking of her customers as people and genuinely caring about their needs above her own.
Cody Ritter, owner of Base Construction & Management LLC, attributes the company's fast growth in part to keeping customers happy. Base Construction & Management LLC is one of the Springfield Business Journal 2019 Dynamic Dozen companies, recognizing the 12 fastest growing companies in the area.
"You are a leader," says Carrie Richardson, Executive Director of Leadership Springfield. She gives suggestions as to how you can develop your leadership skills.
Michael Wehreberg, Wehrenberg Design Company, discusses the shift in the last five years in web site design to mobile-first designs. Ultimately, you have to think of the human first and serve them with ease, and Google will give you credit for being mobile friendly.
Ömer Önder, owner of Springfield Diner, struggles with the process of renaming his restaurant. The process led by Dustin Myers and Jeremy Wells, owners of the branding agency Longitude LLC. Ömer expresses all of the emotions he is going through as they work together to revise his seating, menu, hours, and a name to reflect those changes.
It is projected that 10,000 people in the United States will turn 65 years old everyday for 19 years, and non profits are going to be competing over the coming years in a fierce labor market. Give Five was developed as a civic matchmaking program to help connect capable retirees with charitable organizations that need help. Greg Burris outlines the problems the program addresses, opportunities for individuals and organizations, as well as how United Way of the Ozarks is licensing to the program to share with other communities.
Jamie Kinkeade noticed most of the women in her fitness classes at The Studio were wearing Lululemon. She knew her clients were driving to Kansas City to purchase the brand, so she approached the athletic apparel company to stock their merchandise in her store, The Movement. They said "no" at first because they were not looking to expand into the Springfield market, but her persistence paid off.
With more job openings than people to fill them, it is time for your company to evaluate how you are motivating and engaging your team to help you retain and attract the best talent. Sherry Coker, Executive Director at the OTC Center for Workforce Development, walks you through tangible and intangible incentives that encourage employee engagement, performance enhancement, and higher job satisfaction.
"When we first started we thought we could pretty much do this on our own," discloses Vera Gibbons with Baby Foot®. "We thought we knew what would be great...that's not really what happened." Gibbons recommends partnering with a strong marketing partner early and give them a budget.
With four generations in the workplace, understanding the strengths and weaknesses of how each approaches brainstorming can make all the difference in arriving at the best idea. Boomer Kay Logsdon, Director of Applications at CultureWaves, and self-described fossil Millennial Locke Hilderbrand share what their trends research at CultureWaves tells us about generational differences and tips on how to bridge the gaps. Generations in the Workplace is an ongoing multi-episode series tackling the issues of generational conflict.