2026 Business Leaders of the Year: Christopher Moss

As Christopher Moss nears three years as president and CEO of Volt Credit Union, he takes pride in helping transform the financial institution into a more innovative, accessible and community-focused organization. However, he says that transformation doesn’t come at the expense of Volt’s mission to improve the financial lives of its roughly 7,000 members.

Some of Volt’s initiatives launched under Moss’s leadership include implementing interactive teller machines, enhancing its online banking platform and launching a completely redesigned website.

“What makes this especially meaningful is that we’ve been able to balance that innovation with strong operational discipline, ensuring we continue to grow responsibly while maintaining a high standard of compliance, risk management and long-term sustainability,” he says.

For Moss, sustainable success comes from investing in people, he says, adding he’s proud to see his team at Volt develop professionally, take ownership and consistently deliver exceptional service.

“Building that kind of culture, where our mission is lived out daily and leadership is shared across the organization, is one of the most rewarding parts of my role,” he says.

Moss began his leadership position at Volt in 2023, coming from Credit Union One of Oklahoma, where he was executive vice president and chief operations and compliance officer. As his career has developed, so too has his leadership philosophy, which he says is centered on a team-first mentality with a desire to empower others to succeed. He strives to lead with integrity, transparency and accountability.

“I believe a leader’s role is not to stand at the front of the organization, but to create an environment that allows people to do their best work,” he says. “That means listening first, removing obstacles, encouraging innovation and consistently creating opportunities for growth.”

Additionally, Moss says organizations must be willing to evolve. That means leaders have a responsibility to challenge the status quo, embrace new ideas and stay focused on creating meaningful value for employees and those they serve.

“When people feel supported, challenged and connected to a clear purpose, they are empowered to do extraordinary things,” he says.

Beyond the credit union, Moss says he’s prioritized becoming actively involved in organizations that strengthen the community and improve quality of life. He serves on the board of Dickerson Park Zoo’s Friends of the Zoo, for which he is treasurer. Additionally, he is assistant treasurer on The Victim Center Inc. Board of Directors.

Professionally, he serves on the advocacy policy committee and small credit union advocacy committee for America’s Credit Unions, a national trade organization. His service also extends to the governmental affairs and international relationship committees for nonprofit organization Cornerstone League.