2023 Trusted Advisers: Amy Molea-Koppitz

Amy Molea-Koppitz knows that for many of her clients, their home purchase may be the largest investment they ever make, and it’s one that may impact their quality of life for many years to come.

“A bad decision could end up being extremely costly, and a good one could end up being not only profitable but also bring years of happiness,” she says.

That’s why it’s important for her to get to know who she’s serving, and she says she does so by listening to their needs, motivations and life goals.

The business is about more than selling houses, Molea-Koppitz says.

“It is about building relationships, helping my clients to make wise decisions that align with their long-term desires and guiding them through what could be an overwhelming process,” she says.

She notes selling a home can be just as overwhelming as buying one.

“I try to be their one-stop resource for everything they could need to facilitate a smooth sale,” she says.

Aligning herself with other trusted advisers is crucial, she says, as she can then provide contacts for repairs or maintenance, and she also can coordinate photography and videography for virtual viewings. She also works to line up moving companies and estate sales, if needed, and often helps clients find financial advisers to assist them with their equity.

“My knowledge of the market helps them to get top dollar for their home, and my relationships and reputation within the industry have helped in many negotiations to achieve the best possible result for my clients,” she says.

Molea-Koppitz notes sometimes she is helping clients to navigate difficult circumstances, such as selling a home due to poor health, divorce or loss of a loved one.

“There are many times where the sale is not a happy one,” she says. “At times when there is a divorce or feuding siblings over an inherited property, I have to be the neutral third party that becomes a voice of reason and brings peace in an otherwise volatile situation.”

She believes in going the extra mile for her clients. An example is an older client who had to leave his 7,000-square-foot home after his wife died. Molea-Koppitz connected the family with a company to consign unwanted furniture and helped to pack up the late wife’s wardrobe to donate items to Ukrainian refugees.

“We spent many hours sifting, sorting and bagging everything that would be donated,” she says.

Over a Thanksgiving weekend, she and two people she hired cleaned the home and organized stacks of paperwork to get it ready for sale. She was also on-site for every showing, inspection and visit by cleaners or movers.

“This extra service was truly about helping this gentleman who had become a dear friend over time,” she says.

Molea-Koppitz adds she has had many clients tell her when a transaction is completed that she has become part of their family.

“That is the best compliment I could ever receive,” she says.