Opinion: 6 ways to conquer digital distractions

Recently, a reader suggested I address the disruption caused by distractions and offer tips on managing them. Digital disruptions are everywhere these days – and seemingly endless and annoying. So, here’s my take.

Mindlessly clutching our smartphones – though they can be helpful tools – disrupts our focus on the present moment. They tempt us from having engaging conversations and fully listening to others, and they can become an excuse for not executing successfully.

Checking our smartphones has become the new standard at dinner tables, during moments spent with our family, in meetings, attending church and during the dreaded lulls in customer service. The other week, I waited several moments at a convenience store while the employee wrapped up their cellphone play, which had them engrossed from the moment I walked through the door. Let’s just say, I’ll remember this experience the next time I decide where to stop.

But I know none of us would enjoy returning to the times before smartphones came into the picture. These pocket-size marvels of technology make us super-efficient by keeping us continuously plugged in and allowing us to communicate seamlessly. Still, the pull of instant information and the insatiable ability to stay connected can be challenging for some people to control.

As we navigate this whirlwind world of complexity and technology, minimizing digital intrusions and engaging more meaningfully at work and home is vital. Here are six strategies to reduce distractions and embrace a healthier approach to living and working:

1. Say goodbye to “hurry sickness.” Racing through life often leads to neglecting self-care and succumbing to an anxiety-distraction cycle that’s hard to break, i.e. the hurry sickness. Most of my clients admit they constantly feel like they’re playing catch-up. Perhaps few of us act often enough on the age-old advice to take a breath and slow down.
2. Prioritize tasks before taking action. You might be efficient but not effective. Responding quickly to others, which sometimes can be an advantage, might lead to unintended outcomes if it’s done without assigning the proper priority. For instance, constantly reacting to less important tasks can cause us to ignore the most critical priorities. This can have dire consequences for customers and business outcomes – and digital interruptions may be to blame. Avoid distractions disrupting your focus and creating embarrassing scenarios by accomplishing tasks based on clear priorities.
3. Dedicate uninterrupted work time. This is an incredibly effective method to reduce distractions and the urge to rush. Setting specific blocks of time aside, free from phone calls, emails and social media, allows us to focus on one task at a time. Power down those notifications when possible and devote undivided attention to your work.
4. Safeguard your valuable quiet space. When life becomes overwhelming and demands pile up, it’s tempting to let go of much-needed tranquility. Whether it’s a space for reflection, prayer/meditation, learning or simply resting, we must be proactive in preserving it. Refraining from reaching for our devices to catch up constantly is an easy fix when you need a break.
5. Embrace contentment. I’m not referring to contentment in the sense of settling or stagnating but immersing yourself in the present and embracing what you currently know and see. The ceaseless pursuit of something more in the future often leads to less well-being and peace of mind.
6. Stop using the excuse of being busy. Too often, there is a discrepancy between what people say they will do and what they do after a discussion. When questioned about it, the typical reaction is to blame busyness. However, we should acknowledge our contribution to the problem by allowing distractions to divert our attention from what is truly important. We should avoid wasting time by allowing persistent distractions and failing to correct our behavior.

Remember, the impact of distractions goes beyond just causing inconvenience. It affects the customer experience and ultimately influences your business results. So, break free from the constant digital distractions and embrace a more fulfilling way of living and working in 2024.

Mark Holmes is a consultant, professional speaker and author of “Selling to ELON! Understand, Communicate and Sell to Unique Personality Types,” and he’s president of Springfield-based Consultant Board Inc. and SalesRevenueCoach.com. He can be reached at mark@salesrevenuecoach.com.