Mid-Missouri Bank: Innovation Encourages Career Growth and Environmental Awareness

“We don’t set limits on where each team member may go with Mid-Missouri Bank,” says Gwen Peters, Director of Human Resources. “We provide the tools that are necessary to be successful and let each team member set the pace. This is absolutely a conscious decision—we want them to take an active role in advancing their own career.” 

In that effort to encourage employees to expand their horizons and opportunities, Mid-Missouri Bank has instituted a certification program to take personal bankers and tellers to different levels and fields within the financial services industry. This certification program is called L.E.A.D., which stands for leadership, education, autonomy and development.

The training consists of tiered level industry-pertinent courses that allow each team member to further develop their skill sets. Team members study those courses in a progressive pattern and show mastery of these new skills to demonstrate to their bank manager a desire to be certified to serve in new roles and tend to a broader group of products and services offered to customers. As employees become more capable, they are given more responsibilities.

In addition to providing the training for employees to climb the financial services ladder, profit sharing is another way that Mid-Missouri Bank rewards employees who help the company thrive.

“We have a generous profit sharing program”, says Brian Riedy, Mid-Missouri Bank President. “As we do well, you do well. We believe every team member has a vested interest in our day-to-day success, and we want to reward every team member financially when we succeed. This is a team effort, and we’ve got a winning team. We’re all striving towards the same goal—we’re building the community bank of the future in the Ozarks today.”

“We believe each team member has an active role in their career advancement,” says Riedy.

In addition to encouraging and providing a pathway for employees to advance with the company, Mid-Missouri bank is also going as paperless as possible. “The transition away from paper documents to digital information is an industry improvement we’re passionate about,” says Andrew Moore, Director of Marketing. “What used to be a paper-heavy process can now be done in a nearly paper-free way. This also provides more security for our customers. They don’t have to keep shredding the information they receive from us to protect their identities.”

In keeping with that spirit of being environmentally conscious, Mid-Missouri Bank is also building new facilities that make maximum use of the natural lighting that comes from the sun. An architectural strategy referred to as “daylighting”, the practice is not only good for the environment but has been shown to increase workplace productivity while also boosting employee and customer happiness alike. “We believe this provides a more natural and welcoming environment for everyone who works in or walks into the building,” says Michael Miller, Mid-Missouri Bank’s Chief Operating Officer.

In addition to changing their banking processes and facilities to be more environmentally friendly, Mid-Missouri Bank encourages team members to be involved with local charities and non-profit organizations. “Truly local organizations are our preferred community heroes,” says Moore. “From Ozarks Food Harvest to Victory Mission to Care to Learn to Big Brothers Big Sisters of the Ozarks, there is a long list of groups doing good right here.”

Team members serve on boards, participate in fundraising activities, and volunteer their time and services. “We are always willing to answer the call if it is a group making the Ozarks a better place to live and work,” says Moore. Summing up the attitude at Mid-Missouri Bank, Moore says, “We work smart, we work hard, we work to be the best and we’re happy, darn it!”

Mid-Missouri Bank Locations: Springfield, Willard, Republic, Mt. Vernon, Bolivar,
Stockton, Eldorado Springs, Lebanon, Joplin
and Webb City

Web: midmobank.com

Service: Banking & Finance