Randy Mayes has a knack for getting people headed in the right direction.
“My favorite definition of leadership is taking people places they would not or could not go on their own,” says Mayes, co-founder and CEO of People Centric Consulting Group LLC. “I don’t think real leadership is about the leader. It is instead about setting clear direction, resourcing people and then engaging and motivating people to be a part of something bigger than themselves.”
Formed in 2012, People Centric partners with small to midsize businesses to help clients achieve results by setting a clear direction, creating and installing effective systems and engaging and motivating their staff. The firm employs eight.
“One of the things I am proudest of is our team and the work we do at People Centric,” Mayes says. “We have a highly capable team of professionals who are focused on creating healthy organizations. It doesn’t matter whether you are for profit, not-for-profit, the owner, a board member, an employee or a volunteer. When we get involved, good things happen. People start communicating and working together.”
Mayes holds a bachelor’s degree in psychology from Southwest Baptist University and a master’s degree in business administration from Missouri State University. His management experience stretches to the 1980s when he managed a three-state area for American Technical Maintenance Co. in Springfield. Mayes also was the founder, president and CEO of Springfield Janitor Supply Inc., which became a $2 million business and developed into a leading provider of training and consulting in environmental services.
“My approach to leadership is not always the norm,” Mayes says. “At the end of the day, it is not about me - it is about we. It is about something bigger than myself.”
Mayes says his personal mission statement is to help people discover and develop who they uniquely are so that everyone can do something greater than any one could have done alone, noting his entire career has been focused on engaging and empowering others and then co-creating a better future together.
Mayes says his former coaching practice, Success Coach Network LLC, which he started in 2006, is one of the best examples of his approach to empowering people.
“I have worked with a stellar list of business and community leaders to help them chart their course and make meaningful progress,” Mayes says. “I have worked with surgeons, medical doctors, architects, engineers, pharmacists, major relief organizations, a genetic scientist and others to get focused, build plans of action and provide ongoing accountability for achieving their own goals.”
He continues that focus today, saying he is successful when the people he works with are successful.
“The same holds true for our team at People Centric,” he says. “My job is to empower, coach and develop them so that they can go out and do the same.”
He has taken his leadership skills into the community, serving six years on New Covenant Academy’s board. Mayes also has served on the boards of Rotary Club of Springfield Southeast, Springfield Executive Breakfast Club, Springfield Little Theatre and Good Dads.