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COVID-19 Coverage: Lessons Learned

Brian Fogle, president of the Community Foundation of the Ozarks says they have been asking staff what they’ve learned working through the pandemic. Fogle says adaptability, dealing with isolation …

Patrick Nett, owner of Thai Express, says keeping a good work atmosphere helps him and his employees keep their minds off the pandemic. He says his family and customers’ appreciation make it easier …

With some employees returning to work after the shutdown, the U.S. Equal Employment Opportunity Commission has set requirements regarding what an employer can and cannot do under ADA, the …

Greg Pope, owner and master distiller of Missouri Ridge Distillery says transitioning from making liquor to hand sanitizer was a simple transition. The move allowed Pope to keep his staff working and …

Todd Nielsen, chief strategy officer with JMark, says leaders who are new to managing remote employees may worry about productivity. Nielsen says playing watchdog can be counterproductive. Be …

When the pandemic hit, Patrick Nett, owner of Thai Express, saw there was a risk he would have to cut hours or layoff staff. Nett told his staff he would do anything to keep everyone employed. He …

Chrystal Irons, director of the Missouri Small Business Development Center at Missouri State University says not all small businesses can afford to stay open by cutting employee hours. Irons says you …

Hold Fast Brewing owners Carol and Susan McLeod turned their fire station brewery into a drive through to accommodate the carry out only rule. The sisters say this is a big financial hit but are …

“I think accountability is profoundly critical in an organization,” says Elizabeth Hurst, business development manager with HR Advantage. She says leaders must exemplify accountability if they …

Carrie Tennis, senior director of operations with Family Pharmacy, says focusing on communities, customers and culture is the formula for their success. Practicing kindness is a more than four decade …

Ashley Fletcher, licensed clinical social worker, says a good self care regimen is important, but there’s a new trend in wellness. Community care involves the organization coming together and …

Angela Frantz with Ultimate Software, says some employers are skeptical about allowing employees to telecommute. “If they’re not engaging and self regulating and self motivating and making sure …

Zachary Troutman, motivational speaker, says you never know what coworkers are going through in their lives outside of the workplace. Troutman dealt with depression and denial after a close friend …

“I think it puts managers in a very complicated position,” says Ashley Fletcher, licensed clinical social worker. “It’s difficult to say you’re not allowed to share your views on those …

Janice Goocher, co-owner of Bellacino’s Pizza & Grinders, says it’s important to show your employees that they are valued team members. By evaluating their performance and letting them know about …

Thomas Douglas, president of JMark Business Solutions, says finding people with the right skillset who fit into their business culture is a challenge. “That’s what we focus on is finding those …

Jill Reynolds, Private Client Advisor with Commerce Trust Company, says it’s gratifying to see progress in employees she’s mentoring. Reynolds thinks all employees should be mentored because they …

“I think the way we’ve managed our organization is kind of the people first, technology second approach,” says Thomas Douglas, president of JMark Business Solutions. He says it allows them to …

“Baby Boomers, in particular, we get our identity or at least a large part of our identity from our work,” says Greg Burris, with Give 5 and United Way of the Ozarks. Having a retirement plan in …

“I want to be here on the open side with the client and educating and answering questions and giving them the experience I envisioned with this location,” says Kim Gardner, owner of Breathe Salt …

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