“I would always tell somebody the first step is: don’t make a rash decision, step back, think about it, and then evaluate your options to move forward,” says Jay Guffey, CEO of Mercy Rehab …

“There ability to move forward in the face of challenges is a part of leadership, but I’d say I probably as much when I was at the frontline caring for patients,” says Jay Guffey, CEO of Mercy …

Jay Guffey, CEO of Mercy Rehab Hospital in Springfield, says it’s critical to have a succession plan in place. Whether necessitated by health issues, transfers, or job promotions, your team members …