YOUR BUSINESS AUTHORITY
Springfield, MO
When communication is complex or emotions are high, do not use digital methods. Misunderstandings are common and emails can be forwarded to others you may not want to involve. For complex or sensitive issues, schedule a phone call or ZOOM meeting. For highly charged issues a personal meeting on site is best. For simple updates, memos or requests an email usually works best. Texts are for confirming a meeting, asking a simple question or casual conversation.
Guest columnist Donnie Brawner says many entrepreneurs stray from their original business ventures, which is often a recipe for success.